Who is MBContact.com ?
At MBContact.com, we provide expert customer service and billing support, 24/7 for a variety of Internet vendors and merchants. Please note that MBContact.com is not associated with the website providing the services you subscribe to. The owner/operator of each website is entirely and solely responsible for the content therein, the content of any promotional material and the means of such distribution.
What is a Member ID or Order ID?
When you purchase a subscription or membership you are issued an 8 digit order ID. Your order ID will be sent via confirmation email and is available immediately after the purchase has been made. You should always maintain a record of your order ID – it is the best way to identify yourself to a customer service representative, should you require customer support.
Can I get information on the membership/subscription that I purchased?
Yes, use our Billing inquiry page or contact us by clicking here.
I did not receive a sales confirmation email. Why?
A sales confirmation / receipt email is sent to the exact email address entered during the sign up process. You must enter a valid email address to make a purchase therefore ensuring that you'll receive your confirmation/receipt. Please note that many email accounts are now protected by filters that often intercept automatically generated emails, therefore be sure to check your bulk folder if you do not receive the confirmation in your Inbox.
I have a question not answered by the FAQ! What do I do?
For any other questions not answered by our FAQ, please do not hesitate to contact us by phone at 1-866-998-0515 or use this link to contact us via email.
