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MB CONTACT |
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Multibill F.A.Q.
We want to solve your problem as quickly as possible. Therefore we have listed the most commonly asked questions and corresponding answers. If you can not find the answer to your problem listed here, please direct your query to the customer service by clicking here.
I tried to buy a product, but my credit card was declined. I know my card is good, so why did your system decline it? We recommend contacting your credit card company first to determine if there is an issue with the provider that can be resolved. If your credit card company denies declining any charge, then your card was declined by our risk management system. This is a separate authorization system, so we cannot provide any information regarding the decline. You may try using a different credit card or allowing 24-48 hours to lapse before making another attempt
I see a charge from "MULTIBILL, IJMUIDEN - mbcontact.com + 1 8778438882" on my bank statement, but I don't recall what I bought. Where can I find out?
If you see a charge by Multibill or mbcontact.com on your bank statement, chances are that you or a person in your household made a purchase from Multibill. Our customer service team can provide you with further details on the purchase. If you can not find the answer to your problem listed here, please direct your query to the customer service by clicking here.
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Terms of sale: * Your purchase will appear on your bank statement under the name "MULTIBILL, IJMUIDEN - mbcontact.com + 1 8778438882" |
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